容祥安

                                          服務支持

                                          SERVICE SUPPORT
                                          /
                                          客戶服務

                                          產品質保3年(部分產品除外,請預先咨詢),質保期內產品發生非人為性損壞故障,由“容祥安照明”負責免費維修或更換新品。(免費)
                                          Product quality assurance 3 years (except some products, please prior consultation), the warranty period products of artificial damage occurred fault, by "RXA lighting" responsible for free repair or replacement and new products. (free)

                                          為客戶提供針對性的照明安裝方案、節能改造方案和預期節能效果規劃,使客戶對自己的項目一目了然。(免費)
                                          To provide specific lighting installation plan, energy-saving reform scheme, installation plan and the expected energy saving effects planning, make their own project be clear at a glance. (free)

                                          為客戶提供門到門運輸服務,無需客戶擔心物流環節,貨物從“容祥安照明”發出到客戶要求到達地點合作運輸公司全程監控,保證產品安全抵達入倉。(免費)
                                          To provide door-to-door transport services, need not worry about customer logistics link, the goods from the "RXA lighting" issued to the customer request to get to site cooperation transportation company process monitoring, ensure product safety arrived in contributions. (free)

                                          可為客戶提供產品安裝和線路改造服務,并對整體照明線路進行安全診斷排除不安全隱患。(付費項目)
                                          Provide product installation and alteration service lines, and the integral illume routes for the safety diagnosis eliminate not safe hidden trouble. (pay project)

                                          深圳市客戶質保期內產品出現使用故障無法正常照明,報修后24小時內售后服務人員上門檢測故障排除問題,緊急時更換新品。(免費)
                                          Shenzhen customers use the warranty period products appear not normal fault lighting, repair service 24 hours after the after-sales service personnel comes to test troubleshooting problems, emergency change and new products. (free)

                                          深圳市以外客戶質保期內產品出現使用故障無法正常照明,報修后72小時內替代產品到客戶現場,如遇嚴重問題技術工程師及售后人員現場解決。(免費)
                                          Shenzhen outside the warranty period customer products appear normal fault can't use lighting, repair service within 72 hours after alternative products to the customers, such as the case of serious problems technical engineers and after-sales personnel to solve the scene. (free)

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